TERMS OF RESERVATION:

1) Reservation will be finalized, if prepayment is made within 24 hours from the date of booking.
2) You can cancel your reservations free of charge up to 48 hours before your check-in date.
3) For no shows and/or late cancellations, you will be charged the cost of one night’s stay.
4) For same-day bookings, cancellation is not possible after payment.
5) In case of prepayment and informing the Company 2 days prior to the date of booking, accommodation dates may be changed according to the availability of the Company on the specified new dates.
6) Extra bed fee is 65 Euros, including breakfast and VAT. A baby bed is free of charge for children between 0-6 years of age, and there is %50 discount for extra bed for children between 6-12 years of age. For children over 12 years of age, extra bed is fully charged.

PERSONAL DATA PROTECTION AND PRIVACY POLICY:
As Bosphorus Palace Company, we show utmost sensitivity to the protection of your personal data. With this awareness, we attach great importance to the processing and preservation of all personal data belonging to all persons associated with the Company, including those who benefit from our products and services, in accordance with the Personal Data Protection Law No. 6698 (KVK Law). With full comprehension of this responsibility and as a Data Supervisor, we process your personal data within the limits imposed by the legislation.

PURPOSE OF PROTECTION AND PROCESSING OF PERSONAL DATA:
The purposes of processing personal data and lawful grounds; Your personal data may vary depending on the service, product or commercial activity provided by our company; and may be collected orally, in writing or electronically by means of offices, branches, call center, social media channels and similar means via automatic or non-automatic methods. As long as you benefit from our company's products and services, your personal data can be processed and updated by constituting and updating your personal data.
Your collected personal data will be processed in accordance with the personal data processing conditions and purposes specified in articles 5 and 6 of the KVK Law for the purposes of; ensuring necessary work is carried out by our business units in order for you to benefit from the products and services offered by our company, offering the products and services to you according to your tastes, usage habits and needs by our company, ensuring the legal and commercial security of our company and persons in business relations with our company, determination and implementation of our company's commercial and business strategies, and ensuring the execution of our company's human resources policies.

TO WHOM AND FOR WHAT PURPOSES PROCESSED PERSONAL DATA MAY BE TRANSFERRED:
Your personal data may be transferred in order to; organize all records and documents that will be the basis of the transaction in electronic or paper environment, comply with the legislation and information retention, reporting and disclosure requirements envisaged by the relevant authorities, provide the requested products and services, measure customer satisfaction and fulfill the products or services you will receive in accordance with the contract you have concluded. All of the information you share and that is available within the company is used within the framework of the relevant legislation and to provide you with the product you needed and requested. This information collected on the servers of the Company is stored and used for the purposes of periodic campaign activities, promotion activities that are specialized for customer profiles, “classification” of customers to prevent unwanted e-mails, and advertising, promotional and marketing activities to be created through personal information. In addition, the company can contact its customers to measure customer satisfaction.

THE METHOD OF PERSONAL DATA COLLECTION AND THE LAWFUL GROUNDS
Your personal data may be collected in any verbal, written or from any electronic medium for the purpose to provide the products and services provided by the Company within the legal framework determined, and in order to fulfill our company's obligations arising from the contract and the law in a complete and accurate manner. Your personal data collected for this lawful grounds may be processed and transferred within the scope of the personal data processing conditions and purposes, specified in articles 5 and 6 of the KVK Law.

SECURITY OF PERSONAL DATA AND SUPERVISION LIABILITY
Company as Personal Data Supervisor, pays utmost attention and cares to ensure data security and in this context, in accordance with Article 12 of the KVK Law, takes necessary measures to provide data security in order to ensure compliance with the Law in their institutions or organizations, together with the following issues.
Company;
* Ensures preventing unlawful process of personal data.
* Ensures preventing unlawful access to personal data.
* Ensures that all necessary technical and administrative measures are taken, to provide the proper level of security to protect personal data.

OBSERVATION OF PERSONAL DATA OWNER'S RIGHTS
Rights of the Personal Data Holder, as enumerated in Article 11 of the KVK Law: If you, as the owner of personal data, submit your claims regarding your rights to our company in the following methods stated in this Clarification Text, our company will finalize the request free of charge within thirty days at the latest, according to the nature of the request. However, if the Personal Data Protection Board foresees a fee, the fee in the tariff determined by our company will be charged.

In this context, personal data owners have the right:
* To know whether personal data is processed,
* To request information about it, if the data is processed,
* To learn the purpose of processing personal data and whether it is used for its sole purpose,
* To know about third parties to whom personal data is transmitted at home or abroad,
* To request that the personal data is corrected in the event that personal data is incomplete or incorrectly processed, and to request notification of the third parties to whom the personal data has been transferred,
* To request the deletion or destruction of personal data in the event that the reasons for its processing have disappeared, even though the data has been processed in accordance with the provisions of the KVK Law and other relevant laws,
* To object to the occurrence of a result against the person himself, via analyzing the processed data exclusively through automated systems,
* To demand compensation in case of damage, due to the unlawful processing of personal data.

IF YOU WANT TO CONTACT US FOR YOUR REQUESTS
If you wish to contact us, provide feedback or ask questions under Law No. 6698, please send your proof of identity and your petition containing your request to Beylerbeyi Mah. Yalıboyu Cad. No: 64 Uskudar/Istanbul, Turkey, by hand or the notary or forward it to info@bosphoruspalace.com with your secure electronic signature.

In this context, written applications related to any issue will be accepted following the identity authentication by us, and we will get back to the related parties within the legal period.